SHOPMOBILITY
A Shopmobility service is available on the 3rd level of the blue multi-storey car park and offers 32 electric scooters and 50 wheelchairs, plus 24 parking bays for members.
Shopmobility opening times:
Weekdays 10am - 9pm
Saturdays 9am - 7pm
Sundays 11am - 5pm
Tel: 0191 493 2386.
Wheelchair and stroller hire are free of charge but require a £10 cash returnable deposit. Leg extensions for wheelchairs are also available.
To become a member of the Shopmobility scheme there is a £5.00 annual membership fee plus a £2 daily hire fee for mobility scooters. Scooters and wheelchairs must be returned to Shopmobility no later than 15 minutes prior to closing time.
Only members of intu Metrocentre’s Shopmobility scheme can pre-book scooters. We advise you to pre-book a scooter up to seven days in advance to avoid disappointment. Non members can hire scooters, if available, on the day, with a £30 cash deposit and two forms of ID, one with details of current address. The non member daily hire fee for electric scooters is £4.00.
Customers must be aged 16 or over or be accompanied by an adult to hire any equipment. A copy of the Shopmobility membership form is available to download below.